Towards a quality management competence framework: exploring needed competencies in quality management

Exploring the relationship between information technology competence and quality management

Towards a Competence Management Framework - Cost Management in Competitive Dynamics

How to design and make cost and management control systems work in today’s empowered, learning organizations has become the subject of much debate. This essay sketches a Competence Management framework that can be used to inform case study work (as well as standard statistical studies) aimed at addressing the question of how to design and use cost management system in a learning organization. K...

Towards a Framework for Corporate Data Quality Management

Today’s market environment requires companies to adapt to new business models and to improve their operational excellence in terms of process efficiency and organisational effectiveness. Agility and flexibility build on high-quality corporate data and powerful corporate data management. This paper proposes a framework for corporate data quality management. The structure of the framework consist...

Towards a theory of quality management: an integration of strategic management, quality management and project management

Despite the potential benefits of TQM, its application in healthcare organisations encountered difficulties. The main purpose of this study is to develop a model of quality management for healthcare organisations. Thirty quality management experts were approached by using a Delphi method to specify the components of an appropriate quality management model. The core research led to the developme...

A Framework for Quality of Context Management

Context-aware computing has to deal with a huge amount of context data. Taking into account the quality of these data becomes a corner stone of an efficient context management solution. Information on the quality of context helps taking appropriate decisions and allows to identify uncertain context information saving processing time for deriving a pertinent description of the observed phenomeno...